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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Rinnai products

The group "New Technologies" offers for review the products of the plant Rinnai: boilers, water heaters, cascade systems, chimneys, control panels, heat carriers, voltage stabilizers, spare parts, accessories
  • RMF series boilers Rinnai
    RMF series boilers
    BR-R18/RB-167-RMF, etc.
  • Boilers of the DMF series Rinnai
    Boilers of the DMF series
    RB-206DMF, etc.
  • Boilers of the K/KMF series Rinnai
    Boilers of the K/KMF series
    BR-K12/KMF-RB107, etc.
  • Boilers of the C/CMF series Rinnai
    Boilers of the C/CMF series
    BR-C30/RB277CMF, etc.
  • Boilers of the EMF/GMF series Rinnai
    Boilers of the EMF/GMF series
    RB-367EMF/366GMF, etc.
  • Water heaters of the RW BF series Rinnai
    Water heaters of the RW BF series
    RW-14BF, RW-24BF, etc.
  • Cascade systems Rinnai
    Cascade systems
    RCW-x-CFM, etc.
  • Chimneys Rinnai
    Chimneys
    S-shaped, D75/100, etc.
  • Control panels Rinnai
    Control panels
    Wi-Fi, RBMC-xx, etc.
  • Voltage stabilizers Rinnai
    Voltage stabilizers
    TopSet-500R, etc.
  • Heat carriers Rinnai
    Heat carriers
    THERMAGENT-ECO-xx, etc.
  • Spare parts / accessories Rinnai
    Spare parts / accessories
    BA-xx, DONG-A, etc.

NEW TECHNOLOGIES GROUP

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